Terms of service

Last updated: October 4, 2026

Overview

This website is operated by AlchePharma, 7760 North Saint Louis Street, Cave City, Arkansas 72521. Throughout the site, the terms “we,” “us,” and “our” refer to AlchePharma. We offer this website, including all information, tools, and services available from it, to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”), including our Privacy Policy, Refund Policy, and Shipping Policy, which are incorporated by reference. These Terms apply to all users of the site, including browsers, customers, and contributors of content. If you do not agree to all of these Terms, please do not use the site.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

1. Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, or violate any laws in your jurisdiction in your use of the site. You must not transmit any worms, viruses, or code of a destructive nature. A breach of any of these Terms may result in immediate termination of your access.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content, not including credit card information, may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the site or its services without our express written permission.

All content on the site, including text, graphics, logos, images, and software, is the property of AlchePharma or its content suppliers and is protected by copyright and intellectual property laws. The AlchePharma name and logo are trademarks of AlchePharma.

3. Health information and product use

Content on this site is provided for general educational purposes only. It is not medical advice and is not a substitute for advice from your physician or other qualified healthcare provider. Statements about dietary supplements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Consult your healthcare provider before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition. Read and follow the label, and keep all products out of the reach of children. If you experience an unwanted reaction, stop using the product and contact your healthcare provider.

4. Accuracy, completeness, and timeliness of information

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied on as the sole basis for decisions without consulting primary, more accurate, more complete, or more timely sources. Any reliance on the material on this site is at your own risk. We may modify the contents of this site at any time but have no obligation to update any information on it.

5. Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service, or any part of it, at any time. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

6. Products

We have made every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your monitor’s display of any color will be accurate. We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction, and to limit the quantities we offer. Product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Returns and refunds are governed by our Refund Policy.

7. Orders, billing, and account information

We reserve the right to refuse, limit, or cancel any order. These restrictions may include orders placed by or under the same customer account, payment method, or billing or shipping address. If we change or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided at the time of order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases, and to promptly update your information so that we can complete your transactions and contact you.

8. Shipping and international orders

Shipping is governed by our Shipping Policy. If you order from outside the United States, you, the recipient, are solely responsible for any import duties, taxes, customs clearance fees, brokerage fees, and other charges imposed by your country. These charges are not included in our prices or shipping charges. Delivery times are estimates only, and customs processing can cause delays outside our control. You are responsible for ensuring that the products you order can lawfully be imported into your country. We are not liable if products are detained, confiscated, or refused entry by customs. Risk of loss for international shipments passes to you when we deliver the items to the shipping carrier, to the extent permitted by law.

9. Optional tools and third-party links

We may provide access to third-party tools that we do not monitor or control. Such tools are provided “as is” and “as available,” without warranties of any kind, and any use is at your own risk. Our site may also link to third-party websites that are not affiliated with us. We are not responsible for the content, accuracy, products, or policies of third-party sites, and complaints about third-party products should be directed to the third party.

10. Reviews, comments, and submissions

If you send us comments, suggestions, ideas, or other materials, whether online, by email, or otherwise, you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium without restriction. We are under no obligation to keep comments confidential, to pay compensation, or to respond. Product reviews must reflect your genuine experience. We may, but are not obligated to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s rights or these Terms. You agree that your comments will not violate any third party’s rights and will not contain unlawful, abusive, or obscene material or malicious code. You may not use a false email address, impersonate another person, or mislead us or others about the origin of any comments.

11. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

12. Errors, inaccuracies, and omissions

Occasionally our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any such errors and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted your order.

13. Prohibited uses

In addition to other prohibitions in these Terms, you may not use the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any international, federal, state, or local regulations, rules, laws, or ordinances; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the site or any other website or the Internet. We may terminate your use of the site for violating any of these prohibited uses.

14. Disclaimer of warranties and limitation of liability

We do not guarantee that your use of our site will be uninterrupted, timely, secure, or error-free. Except as expressly stated by us, the site and all products and services delivered through it are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

To the fullest extent permitted by law, AlchePharma and our directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers will not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, or loss of data, arising from your use of the site or any product purchased through it, including damages arising from delivery delays or customs issues. Subject to the following sentence, our total liability for any claim relating to a product will not exceed the amount you paid us for that product, excluding duties and taxes paid to third parties. Nothing in these Terms excludes or limits any warranty or liability that cannot be excluded or limited under applicable law, and some states do not allow certain exclusions or limitations, so some of the above may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless AlchePharma and our affiliates, partners, officers, directors, agents, contractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your failure to pay applicable import duties, taxes, or fees.

16. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, it will be enforced to the fullest extent permitted by law, and the unenforceable portion will be severed without affecting the validity of the remaining provisions.

17. Termination

These Terms remain effective unless and until terminated by you or us. You may terminate them at any time by notifying us that you no longer wish to use our services or by ceasing to use our site. If, in our judgment, you fail or we suspect you have failed to comply with these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination. Obligations and liabilities incurred before termination survive it.

18. Entire agreement

Our failure to exercise or enforce any right or provision of these Terms is not a waiver of that right or provision. These Terms and any policies or operating rules we post on this site constitute the entire agreement between you and us and supersede any prior agreements, communications, and proposals, whether oral or written. Any ambiguity in these Terms will not be construed against the drafting party.

19. Governing law and venue

These Terms, and any separate agreements under which we provide you services, are governed by the laws of the State of Arkansas and applicable federal law, without regard to conflict-of-law rules. You agree that any dispute arising from these Terms or your use of the site will be brought in the state or federal courts located in Arkansas. If you are a consumer outside the United States, you also keep any mandatory consumer-protection rights provided by the laws of your country of residence.

20. Changes to these Terms

You can review the most current version of these Terms at any time on this page. We may update, change, or replace any part of these Terms by posting changes on our website. It is your responsibility to check this page periodically. Your continued use of the site after changes are posted constitutes acceptance of them.

21. Contact information

Questions about these Terms should be sent to customercare@alchepharma.com.

AlchePharma
7760 North Saint Louis Street
Cave City, AR 72521
United States
(888) 279-9072